Elastic Email incident

Hosting Network Issues

Resolved after 15 hours 15 minutes, on September 22, 2026.

resolved Sep 23, 2026, 06:04 AM UTC

The hosting network issue was resolved on September 22 at 16:45 UTC, and all affected services are now operating normally. We apologize for the disruption and any inconvenience this may have caused.

Started
Sep 22, 2026, 02:49 PM UTC
Resolved
Sep 23, 2026, 06:04 AM UTC
Duration
15h 15m
Detected by Pingoru
Sep 22, 2026, 02:49 PM UTC

Update timeline

  1. monitoring Sep 22, 2026, 02:49 PM UTC

    Currently, we are experiencing degraded services due to network issues affecting our hosting provider. This may impact service availability for a subset of customers. Our engineers are actively monitoring the situation and working with the hosting provider to restore normal operation. We will update this status page as soon as more information becomes available. We apologize for any inconvenience this may cause.

  2. investigating Sep 22, 2026, 02:49 PM UTC

    Currently, we are experiencing degraded services due to network issues affecting our hosting provider. This may impact service availability for a subset of customers. Our engineers are actively monitoring the situation and working with the hosting provider to restore normal operation. We will update this status page as soon as more information becomes available. We apologize for any inconvenience this may cause.

  3. resolved Sep 23, 2026, 06:04 AM UTC

    The hosting network issue was resolved on September 22 at 16:45 UTC, and all affected services are now operating normally. We apologize for the disruption and any inconvenience this may have caused.

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