Resolved after 2 hours 21 minutes, on October 6, 2026.
The issue has been fully resolved, and services are now operating normally. We apologize for the inconvenience caused and appreciate your understanding throughout the resolution process. If you continue to experience issues, please contact our support team.
Update timeline
- investigating Oct 06, 2026, 10:30 AM UTC
Currently, we are experiencing degraded services affecting a subset of customers. The root cause of the issue has been identified. Our engineers are working to implement a fix and restore full service as quickly as possible. We recognize the disruption this may cause and appreciate your patience.
- monitoring Oct 06, 2026, 10:57 AM UTC
Currently, we are experiencing degraded services affecting a subset of customers. The root cause of the issue has been identified. Our engineers are working to implement a fix and restore full service as quickly as possible. We recognize the disruption this may cause and appreciate your patience.
- monitoring Oct 06, 2026, 11:14 AM UTC
A fix has been implemented, and we are currently monitoring the system to ensure stability. Services should be returning to normal, but we are continuing to verify that everything is functioning correctly.
- resolved Oct 06, 2026, 12:51 PM UTC
The issue has been fully resolved, and services are now operating normally. We apologize for the inconvenience caused and appreciate your understanding throughout the resolution process. If you continue to experience issues, please contact our support team.
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