Elastic Email incident

Service Unavailability

Resolved after 59 minutes, on March 19, 2026.

resolved Mar 19, 2026, 02:59 PM UTC

The issue causing the service outage has been fully resolved. All systems are now operating normally. We sincerely apologize for the inconvenience, and thank you for your patience during the disruption. Please contact our support team if you notice any further issues.

Started
Mar 19, 2026, 02:00 PM UTC
Resolved
Mar 19, 2026, 02:59 PM UTC
Duration
59m
Detected by Pingoru
Mar 19, 2026, 02:00 PM UTC

Update timeline

  1. investigating Mar 19, 2026, 02:00 PM UTC

    Our services were experiencing brief unavailability affecting subset of customers. The root cause of the service outage has been identified. Service has been restored, and systems are coming back online. We are closely monitoring performance and stability to ensure full recovery.

  2. monitoring Mar 19, 2026, 02:18 PM UTC

    Our services were experiencing brief unavailability affecting subset of customers. The root cause of the service outage has been identified. Service has been restored, and systems are coming back online. We are closely monitoring performance and stability to ensure full recovery.

  3. resolved Mar 19, 2026, 02:59 PM UTC

    The issue causing the service outage has been fully resolved. All systems are now operating normally. We sincerely apologize for the inconvenience, and thank you for your patience during the disruption. Please contact our support team if you notice any further issues.

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