Elastic Email incident

Email Delays - temporarily degraded service

Minor Ongoing View vendor source →

Elastic Email is currently experiencing a minor incident, which began 271d ago. The vendor's full update timeline is below.

Started
Aug 19, 2025, 06:15 AM UTC
Resolved
Ongoing
Duration
● 270d 20h
Detected by Pingoru
Aug 19, 2025, 06:15 AM UTC

Update timeline

  1. monitoring Aug 19, 2025, 06:15 AM UTC

    Today, from 1 am CEST a subset of our customers may have experienced delays in email sending. We've identified the root cause and resolved the issue. Email submission started to be processed and we monitor the state. If you continue to experience issues please contact our Customer Support for assistance, thank you for your patience. The issue causing email delays has been fully resolved. All systems are now operating normally, and email deliverability performance has returned to expected levels.