Elastic Email incident

Email Delays

Elastic Email is currently experiencing a minor incident, which began 261d ago. The vendor's full update timeline is below.

Started
Aug 29, 2025, 07:45 AM UTC
Resolved
Ongoing
Duration
● 260d 18h
Detected by Pingoru
Aug 29, 2025, 07:45 AM UTC

Update timeline

  1. monitoring Aug 29, 2025, 07:45 AM UTC

    Email delays have been reported by several customers.Our engineers have identified the root cause of the email delays. We are actively working to resolve the issue and reduce the delay. The issue causing email delays has been fully resolved. All systems are now operating normally, and email deliverability performance has returned to expected levels. Depending on how you send with us, it may take some time for email delivery to fully catch up due to the previous disruption. We sincerely apologize for the inconvenience, and thank you for your patience during the disruption. Please contact our support team if you notice any further issues.