Elastic Email is currently experiencing a minor incident, which began 167d ago. The vendor's full update timeline is below.
Update timeline
- monitoring Dec 01, 2025, 01:22 PM UTC
Currently, we are experiencing degraded services affecting a subset of customers. The root cause of the issue has been identified. Our engineers are working to implement a fix and restore full service as quickly as possible. We recognize the disruption this may cause and appreciate your patience. Updates will follow shortly Update: The issue causing email delays has been fully resolved. All systems are now operating normally, and email deliverability performance has returned to expected levels. Depending on how you send with us, it may take some time for email delivery to fully catch up due to the previous disruption. We sincerely apologize for the inconvenience, and thank you for your patience during the disruption. Please contact our support team if you notice any further issues.