Elastic Email experienced a minor incident on September 1, 2026, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 01, 2026, 07:25 AM UTC
Currently, we are experiencing degraded services affecting a subset of customers. Our engineers are actively investigating the problem, and we will update this status page with further information as soon as it is available. We apologize for any inconvenience this may be causing.
- investigating Sep 01, 2026, 07:25 AM UTC
Status changed to: Investigating
- monitoring Sep 01, 2026, 07:38 AM UTC
Service has been restored, and systems are coming back online. We are closely monitoring performance and stability to ensure full recovery.
- resolved Sep 01, 2026, 09:08 AM UTC
The issue causing the service outage has been fully resolved. All systems are now operating normally. We sincerely apologize for the inconvenience, and thank you for your patience during the disruption. Please contact our support team if you notice any further issues.