Elastic Cloud incident

Regional outage - Elastic Inference Service (EIS)

Minor Resolved View vendor source →

Elastic Cloud experienced a minor incident on July 2, 2026, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 12:54 AM UTC
Resolved
Jul 02, 2026, 03:00 AM UTC
Duration
2h 5m
Detected by Pingoru
Jul 02, 2026, 12:54 AM UTC

Update timeline

  1. investigating Jul 02, 2026, 12:54 AM UTC

    We have identified continued impact for a subset of affected customers using EIS. Our team is investigating an issue with the previous remediation and is working to ensure all affected environments are fully restored.

  2. monitoring Jul 02, 2026, 02:24 AM UTC

    The issue affecting a subset of customers with EIS in EMEA regions has been mitigated and the service have been restored.

  3. resolved Jul 02, 2026, 03:00 AM UTC

    The incident impacting a subset of customers with EIS in EMEA regions has been resolved. Services have been fully restored and the team has confirmed stability.