Ekata experienced a critical incident on November 28, 2022 affecting Identity Review 360 (formerly known as Pro Insight), lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Identity Review 360 (formerly known as Pro Insight)
Update timeline
- investigating Nov 28, 2022, 04:39 PM UTC
We are currently investigating issues with Pro Insight. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email [email protected] or contact your Account Manager with any questions. Thank you for your patience and understanding.
- resolved Nov 28, 2022, 04:45 PM UTC
This incident has been resolved.