Ekata experienced a critical incident on November 8, 2023 affecting API - Transaction Risk, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
API - Transaction Risk
Update timeline
- investigating Nov 08, 2023, 08:24 AM UTC
We are currently investigating issues with our Transaction Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email [email protected] or contact your Account Manager with any questions. Thank you for your patience and understanding.
- resolved Nov 08, 2023, 09:01 AM UTC
The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!