Ekata experienced a critical incident on July 10, 2024 affecting Identity Review 360 (formerly known as Pro Insight), lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Identity Review 360 (formerly known as Pro Insight)
Update timeline
- investigating Jul 10, 2024, 10:13 PM UTC
We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
- resolved Jul 10, 2024, 10:34 PM UTC
This incident has been resolved.