Ekata incident

Elevated Address Risk Errors

Critical Resolved View vendor source →

Ekata experienced a critical incident on January 11, 2025 affecting API - Address Risk - APAC, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2025, 12:12 AM UTC
Resolved
Jan 11, 2025, 12:49 AM UTC
Duration
36m
Detected by Pingoru
Jan 11, 2025, 12:12 AM UTC

Affected components

API - Address Risk - APAC

Update timeline

  1. investigating Jan 11, 2025, 12:12 AM UTC

    We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.

  2. resolved Jan 11, 2025, 12:49 AM UTC

    The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!