Resolved on August 28, 2025, affecting Effectiv Workbench Application and Effectiv API Services.
Between 11:00 AM and 11:55 AM ET today, some users may have experienced login issues due to elevated errors with our third-party authentication provider. The issue recurred between 1:10 PM and 1:30 PM ET. The problem has since been resolved, and login functionality is operating normally. We sincerely apologize for the disruption and appreciate your patience.
Affected components
Update timeline
- resolved Aug 28, 2025, 07:53 PM UTC
Between 11:00 AM and 11:55 AM ET today, some users may have experienced login issues due to elevated errors with our third-party authentication provider. The issue recurred between 1:10 PM and 1:30 PM ET. The problem has since been resolved, and login functionality is operating normally. We sincerely apologize for the disruption and appreciate your patience.
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