Effectiv incident

Qualifile Enrichment Service Disruption Due to Expired Certificate

Effectiv experienced a major incident on September 22, 2026 affecting Effectiv API Services, lasting 41m. The incident has been resolved; the full update timeline is below.

Started: Sep 22, 2026, 09:16 PM UTC
Resolved: Sep 22, 2026, 09:57 PM UTC
Duration: 41m
Detected by Pingoru: Sep 22, 2026, 09:16 PM UTC

Affected components

Effectiv API Services

Update timeline

investigating Sep 22, 2026, 09:16 PM UTC

We are investigating an issue with our Qualifile integration that may cause errors for customers using this enrichment. Our team has identified a fix and is working to restore service. All other requests are operating normally.
resolved Sep 22, 2026, 09:57 PM UTC

The issue affecting our Qualifile integration has been resolved. Qualifile enrichment requests are processing normally, and all services are operating as expected. We sincerely apologize for any inconvenience caused and appreciate your patience while our team worked to resolve the issue.