eero had 7 outages in the last 2 years totaling 116h 39m of downtime — averaging 0.3 incidents per month.
There were 7 eero outages since June 9, 2025 totaling 116h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're currently investigating an issue that's causing false positive in outages-related data in eero Insight.
This issue has been addressed and false positives are no longer expected to be present. We will continue to monitor for any further issues.
This incident has been resolved.
We're monitoring an third party service outage, which may impact email delivery to some users.
This incident has been resolved.
We've identified an issue that's causing certificate errors when attempting to access eero Insight and are working to address the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're investigating an issue that's causing a temporary loss of device events that display in the Event Stream and Device health pages.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Starting around 17:30 Pacific Daylight Time, data in eero Insight and the eero App is failing to load. We have identified the issue and are working on a fix.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're currently investigating an issue where some data, such as the Thermal Analysis page, is not loading in eero Insight.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating the issue
A fix has been implemented and we are monitoring the results
This incident has been resolved.