eero experienced a minor incident on April 10, 2026 affecting eero Insight, lasting 15h 21m. The incident has been resolved; the full update timeline is below.
Affected components
eero Insight
Update timeline
- investigating Apr 10, 2026, 11:09 PM UTC
We're currently investigating an issue that's causing false positive in outages-related data in eero Insight.
- monitoring Apr 11, 2026, 12:32 AM UTC
This issue has been addressed and false positives are no longer expected to be present. We will continue to monitor for any further issues.
- resolved Apr 11, 2026, 02:31 PM UTC
This incident has been resolved.