eero experienced a critical incident on December 2, 2025 affecting eero Insight, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
eero Insight
Update timeline
- identified Dec 02, 2025, 06:34 PM UTC
We've identified an issue that's causing certificate errors when attempting to access eero Insight and are working to address the issue.
- monitoring Dec 02, 2025, 06:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 02, 2025, 07:53 PM UTC
This incident has been resolved.