Resolved after 36 minutes, affecting Edmentum Support (Web and Phone), on October 20, 2022.
Our voice provider has implemented a fix and the phone lines are currently functional. We are continuing to monitor at this time.
Affected components
Edmentum Support (Web and Phone)
Update timeline
- investigating Oct 20, 2022, 07:54 PM UTC
Our voice provider is currently experiencing a service interruption impacting the phone system for Sales and Customer Support. The vendor is currently working to resolve this service interruption.
- monitoring Oct 20, 2022, 08:22 PM UTC
Our voice provider has implemented a fix and the phone lines are currently functional. We are continuing to monitor at this time.
- resolved Oct 20, 2022, 08:30 PM UTC
This incident has been resolved.
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