Edmentum incident

Page Loading Issues for Learners in Courseware, Exact Path, and Academy

Resolved after 2 hours 36 minutes, affecting Courseware and Exact Path and 1 more, on December 6, 2022.

monitoring Dec 06, 2022, 03:14 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 06, 2022, 01:28 PM UTC
Resolved
Dec 06, 2022, 04:04 PM UTC
Duration
2h 36m
Detected by Pingoru
Dec 06, 2022, 01:28 PM UTC

Affected components

CoursewareExact PathGenius SIS

Update timeline

  1. investigating Dec 06, 2022, 01:28 PM UTC

    We are currently investigating an issue where Learners are unable to perform work after logging in.

  2. investigating Dec 06, 2022, 02:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 06, 2022, 03:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 06, 2022, 04:04 PM UTC

    This incident has been resolved.

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