Edmentum incident
Intermittent Problems Launching Courseware and Exact Path
Resolved after 36 minutes, affecting Courseware and Exact Path, on January 10, 2023.
Performance of the platform has returned to expected levels. We will continue to monitor to ensure no further disruption. This incident has been resolved.
Affected components
Update timeline
- investigating Jan 10, 2023, 07:50 PM UTC
We are currently investigating an issue causing intermittent login problems.
- identified Jan 10, 2023, 07:58 PM UTC
We have identified the cause of the issues and are in the process of implementing a fix.
- monitoring Jan 10, 2023, 08:18 PM UTC
A fix has been implemented and we are actively monitoring the performance of the platform.
- resolved Jan 10, 2023, 08:27 PM UTC
Performance of the platform has returned to expected levels. We will continue to monitor to ensure no further disruption. This incident has been resolved.
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