Edgenuity incident
Imagine Math - Users in Pre-K to 2nd Grade Experiencing Error Message After Signing In
Edgenuity experienced a major incident on September 1, 2026 affecting Imagine Math, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 07:16 PM UTC
Our team is actively investigating an issue impacting users of Imagine Math. Pre-K through 2nd grade users may experience an error message after signing in. We apologize for the inconvenience and will provide an update soon.
- identified Sep 01, 2026, 07:35 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
- monitoring Sep 01, 2026, 07:42 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
- resolved Sep 01, 2026, 08:29 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.