Edgenuity incident

Imagine Language & Literacy and Imagine Español - Students May Be Experiencing Issues with Rewards

Ongoing since 05:19 PM UTC, affecting Imagine Language & Literacy and Imagine Español.

monitoring Oct 29, 2026, 06:03 PM UTC

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

Started
Oct 29, 2026, 05:19 PM UTC
Resolved
Ongoing
Duration
● 48m
Detected by Pingoru
Oct 29, 2026, 05:19 PM UTC

Affected components

Imagine Language & LiteracyImagine Español

Update timeline

  1. investigating Oct 29, 2026, 05:19 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Language & Literacy and Imagine Español . Students may be experiencing issues with receiving rewards after completing activities (e.g. booster bits and purchases from Avatar customization). We apologize for the inconvenience and will provide an update soon.

  2. monitoring Oct 29, 2026, 06:03 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

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