- Detected by Pingoru
- Jul 23, 2026, 04:28 PM UTC
- Resolved
- Jul 23, 2026, 08:22 PM UTC
- Duration
- 3h 53m
Affected: Imagine EdgenuityImagine EdgeEX
Timeline · 4 updates
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investigating Jul 23, 2026, 04:28 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity. Students using the Proctorio lockdown browser are down Students in districts with the Proctorio lockdown browser enabled are unable to launch Quizzes, Tests, and Exams. Proctorio will be updating its status page on this shortly: https://uptime.proctorio.com/
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investigating Jul 23, 2026, 05:48 PM UTC
Our team has not yet identified the cause of the issue on the Proctorio end. We will continue to update you on progress. For now, we are watching the Proctorio outage using an independent monitoring service: https://statusgator.com/services/proctorio Your patience is appreciated.
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investigating Jul 23, 2026, 07:00 PM UTC
We are continuing to investigate this issue.
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resolved Jul 23, 2026, 08:22 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Jul 06, 2026, 03:15 PM UTC
- Resolved
- Jul 06, 2026, 06:08 PM UTC
- Duration
- 2h 52m
Affected: Imagine Odysseyware
Timeline · 3 updates
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investigating Jul 06, 2026, 03:15 PM UTC
Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware. Educators and Administrators cannot view messages, and some educators cannot view Student Alerts. We apologize for the inconvenience and will provide an update soon.
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monitoring Jul 06, 2026, 04:56 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Jul 06, 2026, 06:08 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Jul 01, 2026, 01:35 PM UTC
- Resolved
- Jul 01, 2026, 05:05 PM UTC
- Duration
- 3h 29m
Affected: Imagine MyPath K-12Imagine EdgeEXImagine+ Assessment
Timeline · 4 updates
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investigating Jul 01, 2026, 01:35 PM UTC
Our team is actively investigating an issue impacting users of Imagine EdgeEX. Some of the students are facing delays and errors while performing their actions. We apologize for the inconvenience and will provide an update soon.
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investigating Jul 01, 2026, 01:55 PM UTC
We are continuing to investigate this issue.
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monitoring Jul 01, 2026, 02:33 PM UTC
A fix has been implemented and we are monitoring its results.
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resolved Jul 01, 2026, 05:05 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 04:04 PM UTC
- Resolved
- Jun 18, 2026, 10:12 PM UTC
- Duration
- 3d 6h
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12
Timeline · 4 updates
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investigating Jun 15, 2026, 04:04 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some users are experiencing issues with login, slowness, or erros. We apologize for the inconvenience and will provide an update soon.
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monitoring Jun 15, 2026, 04:21 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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monitoring Jun 17, 2026, 09:02 PM UTC
Isolated incidents where some users experience issues with login, slowness, or errors.
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resolved Jun 18, 2026, 10:12 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Jun 02, 2026, 05:33 PM UTC
- Resolved
- Jun 02, 2026, 06:49 PM UTC
- Duration
- 1h 16m
Affected: Imagine Learning EL EducationImagine Learning GuidebooksImagine Learning Illustrative MathematicsImagine Learning Odell Education
Timeline · 2 updates
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investigating Jun 02, 2026, 05:33 PM UTC
Our team is actively investigating an issue impacting users of IL Classroom products. The assignment page is loading slowly for teachers. We apologize for the inconvenience and will provide an update soon.
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resolved Jun 02, 2026, 06:49 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- May 29, 2026, 11:33 PM UTC
- Resolved
- May 29, 2026, 11:48 PM UTC
- Duration
- 15m
Affected: Imagine EdgeEX
Timeline · 3 updates
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investigating May 29, 2026, 11:33 PM UTC
Our team is actively investigating an issue impacting users of Imagine EdgeEX. Students cannot open activities. We apologize for the inconvenience and will provide an update soon.
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monitoring May 29, 2026, 11:43 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved May 29, 2026, 11:48 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- May 26, 2026, 05:51 PM UTC
- Resolved
- May 26, 2026, 06:28 PM UTC
- Duration
- 36m
Affected: Imagine Learning Illustrative Mathematics
Timeline · 4 updates
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investigating May 26, 2026, 05:51 PM UTC
Our team is actively investigating an issue for Imagine Illustrative Mathematics specific to 6-8. Users cannot access the product. We apologize for the inconvenience and will provide an update soon.
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monitoring May 26, 2026, 06:18 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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monitoring May 26, 2026, 06:18 PM UTC
We are continuing to monitor for any further issues.
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resolved May 26, 2026, 06:28 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 04:55 PM UTC
- Resolved
- May 21, 2026, 07:29 PM UTC
- Duration
- 1d 2h
Affected: Imagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent
Timeline · 3 updates
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investigating May 20, 2026, 04:55 PM UTC
Our team is actively investigating an issue impacting Instructional Services and Academies. Some students receive an error message when they attempt to open Imagine Edgenuity courses. Users can clear their browser cookies to resolve this situation temporarily. The team is preparing a more permanent solution as well. We apologize for the inconvenience and will provide an update soon.
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monitoring May 21, 2026, 06:19 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved May 21, 2026, 07:29 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- May 07, 2026, 05:30 PM UTC
- Resolved
- May 07, 2026, 07:03 PM UTC
- Duration
- 1h 33m
Affected: Imagine Learning EL EducationImagine Learning GuidebooksImagine Learning Illustrative MathematicsImagine Learning Odell Education
Timeline · 3 updates
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investigating May 07, 2026, 05:30 PM UTC
Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Users cannot log in. We apologize for the inconvenience and will provide an update soon.
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monitoring May 07, 2026, 05:41 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved May 07, 2026, 07:03 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 04:21 PM UTC
- Resolved
- Apr 30, 2026, 10:45 PM UTC
- Duration
- 6h 23m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusImagine EdgeEXIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12
Timeline · 2 updates
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investigating Apr 30, 2026, 04:21 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX. Students and teacher are experiencing errors. We apologize for the inconvenience and will provide an update soon.
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resolved Apr 30, 2026, 10:45 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 04:16 PM UTC
- Resolved
- May 03, 2026, 05:02 PM UTC
- Duration
- 4d
Affected: Imagine MyPath K-12Imagine Español
Timeline · 4 updates
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investigating Apr 29, 2026, 04:16 PM UTC
Our team is actively investigating an issue impacting users of Imagine MyPath and Imagine Español. Student usage reports are not displaying accurate information. We apologize for the inconvenience and will provide an update soon.
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identified Apr 29, 2026, 04:42 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
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monitoring Apr 29, 2026, 06:51 PM UTC
Reporting data generated going forward is now accurate. Any missing or incorrect data from the period beginning Saturday, April 25 through today will be backfilled and corrected by end of day Friday, May 1. Thank you for your patience.
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resolved May 03, 2026, 05:02 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Apr 24, 2026, 03:13 PM UTC
- Resolved
- Apr 24, 2026, 06:13 PM UTC
- Duration
- 2h 59m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent
Timeline · 4 updates
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investigating Apr 24, 2026, 03:13 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators - Some Imagine Edgenuity courses have scoring alerts appearing for uncounted or auto-graded activities. We apologize for the inconvenience and will provide an update soon.
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identified Apr 24, 2026, 03:14 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
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monitoring Apr 24, 2026, 05:34 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Apr 24, 2026, 06:13 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 07:21 PM UTC
- Resolved
- Apr 17, 2026, 12:14 AM UTC
- Duration
- 7d 4h
Affected: Imagine Edgenuity
Timeline · 2 updates
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investigating Apr 09, 2026, 07:21 PM UTC
Schedules are currently not running. Our team is actively working to restore functionality. We’ll share an update as soon as more information is available.
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resolved Apr 17, 2026, 12:14 AM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 02:36 PM UTC
- Resolved
- Apr 09, 2026, 04:01 PM UTC
- Duration
- 1h 24m
Affected: Twig Science
Timeline · 4 updates
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investigating Apr 09, 2026, 02:36 PM UTC
Our team is actively investigating an issue impacting users of Twig Science. Users may experience intermittent issues with accessing class data within the Twig Science Product. We apologize for the inconvenience and will provide an update soon.
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identified Apr 09, 2026, 02:53 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Apr 09, 2026, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 09, 2026, 04:01 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 02:26 PM UTC
- Resolved
- Apr 09, 2026, 11:44 AM UTC
- Duration
- 21h 18m
Affected: Imagine MyPath K-12DragonflyImagine Language & LiteracyImagine EspañolImagine GalileoStudySyncImagine Purpose K-5TraverseImagine MathImagine Math FactsImagine Purpose 6-12Imagine+ Assessment
Timeline · 3 updates
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identified Apr 08, 2026, 02:26 PM UTC
Our team is actively investigating an issue impacting users of multiple products. Changes to rosters made within the last 12 hours may not yet be reflected across some Imagine Learning products. We apologize for the inconvenience and will provide an update soon.
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monitoring Apr 08, 2026, 02:59 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 09, 2026, 11:44 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 06, 2026, 05:57 PM UTC
- Resolved
- Apr 06, 2026, 11:16 PM UTC
- Duration
- 5h 18m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12
Timeline · 3 updates
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investigating Apr 06, 2026, 05:57 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine Purpose 6–12. Students and Educators may experience intermittent errors, slow performance, and unexpected logouts. We apologize for the inconvenience and will provide an update soon.
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monitoring Apr 06, 2026, 06:40 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Apr 06, 2026, 11:16 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 08:26 PM UTC
- Resolved
- Apr 01, 2026, 10:33 PM UTC
- Duration
- 2h 6m
Affected: Imagine MyPath K-12Imagine Language & LiteracyImagine EspañolImagine Purpose K-5Imagine MathImagine+ Assessment
Timeline · 4 updates
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investigating Apr 01, 2026, 08:26 PM UTC
Our team is actively investigating an issue where real-time reports are not reflecting the most recent data. We apologize for the inconvenience and will provide an update soon.
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investigating Apr 01, 2026, 09:28 PM UTC
We are continuing to investigate this issue.
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monitoring Apr 01, 2026, 10:18 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Apr 01, 2026, 10:33 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 04:03 PM UTC
- Resolved
- Apr 01, 2026, 09:50 PM UTC
- Duration
- 5h 46m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12
Timeline · 4 updates
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investigating Apr 01, 2026, 04:03 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity, Teachers cannot download student uploaded assignments. We apologize for the inconvenience and will provide an update soon.
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identified Apr 01, 2026, 04:05 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
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monitoring Apr 01, 2026, 07:41 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Apr 01, 2026, 09:50 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 06:26 PM UTC
- Resolved
- Mar 31, 2026, 07:58 PM UTC
- Duration
- 1h 31m
Affected: Imagine MyPath K-12DragonflyImagine Language & LiteracyImagine EspañolImagine GalileoImagine Purpose K-5TraverseImagine MathImagine Math FactsImagine+ Assessment
Timeline · 3 updates
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investigating Mar 31, 2026, 06:26 PM UTC
Our team is actively investigating an issue impacting users of several products on mobile devices, including Chromebooks and iPads. Users may be unable to log in using Clever or ClassLink. We apologize for the inconvenience and will provide an update soon.
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monitoring Mar 31, 2026, 06:42 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Mar 31, 2026, 07:58 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 05:24 PM UTC
- Resolved
- Mar 31, 2026, 11:39 PM UTC
- Duration
- 6h 15m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12
Timeline · 5 updates
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investigating Mar 31, 2026, 05:24 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity. Students may see an error message when completing some activities. We apologize for the inconvenience and will provide an update soon.
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identified Mar 31, 2026, 05:56 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
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identified Mar 31, 2026, 06:00 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
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monitoring Mar 31, 2026, 07:58 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Mar 31, 2026, 11:39 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 27, 2026, 07:21 PM UTC
- Resolved
- Mar 27, 2026, 07:30 PM UTC
- Duration
- 8m
Affected: Imagine Learning EL EducationImagine EdgeEXImagine Learning GuidebooksImagine Learning Illustrative MathematicsImagine Learning Odell Education
Timeline · 2 updates
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investigating Mar 27, 2026, 07:21 PM UTC
Our team is actively investigating an issue impacting users of EdgeEX and IL Classroom products. Some questions and activities that require a student to upload a submission are not working. We apologize for the inconvenience and will provide an update soon.
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resolved Mar 27, 2026, 07:30 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 01:23 PM UTC
- Resolved
- Mar 27, 2026, 04:01 AM UTC
- Duration
- 14h 38m
Affected: Imagine MyPath K-12DragonflyImagine Language & LiteracyImagine EdgeEXImagine EspañolImagine GalileoImagine Purpose K-5TraverseImagine MathImagine Math FactsImagine+ Assessment
Timeline · 3 updates
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identified Mar 26, 2026, 01:23 PM UTC
Our team is actively preparing a fix for an issue preventing some users from logging in, seeing errors when navigating the system, missing essay scores, and slowness.
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monitoring Mar 26, 2026, 04:28 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Mar 27, 2026, 04:01 AM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 25, 2026, 01:22 PM UTC
- Resolved
- Mar 26, 2026, 11:06 AM UTC
- Duration
- 21h 44m
Affected: Imagine MyPath K-12DragonflyImagine Language & LiteracyImagine EspañolImagine GalileoImagine Purpose K-5TraverseImagine MathImagine Math FactsImagine+ Assessment
Timeline · 2 updates
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investigating Mar 25, 2026, 01:22 PM UTC
Our team is actively investigating an issue preventing some users from logging in from the Product Selection Page, seeing errors when navigating the system, or overall slowness. We apologize for the inconvenience and will provide an update soon.
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resolved Mar 26, 2026, 11:06 AM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 25, 2026, 10:30 AM UTC
- Resolved
- Mar 25, 2026, 11:32 AM UTC
- Duration
- 1h 1m
Affected: Imagine MyPath K-12Imagine EspañolImagine GalileoImagine Purpose K-5TraverseImagine+ Assessment
Timeline · 3 updates
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investigating Mar 25, 2026, 10:30 AM UTC
Our team is actively investigating an issue preventing users from logging in from the Product Selection Page. We apologize for the inconvenience and will provide an update soon.
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investigating Mar 25, 2026, 11:00 AM UTC
We are continuing to investigate this issue.
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resolved Mar 25, 2026, 11:32 AM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 24, 2026, 02:42 PM UTC
- Resolved
- Mar 24, 2026, 06:09 PM UTC
- Duration
- 3h 27m
Affected: Imagine MathImagine Math Facts
Timeline · 2 updates
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investigating Mar 24, 2026, 02:42 PM UTC
Our team is actively investigating an issue impacting users of Imagine Math and Imagine Math Facts. Some students and educators are not able to log in. We apologize for the inconvenience and will provide an update soon.
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resolved Mar 24, 2026, 06:09 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →