Edgenuity incident

Imagine Odysseyware - Educators and Administrators Cannot View Messages and Some Alerts

Edgenuity experienced a minor incident on July 6, 2026 affecting Imagine Odysseyware, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started: Jul 06, 2026, 03:15 PM UTC
Resolved: Jul 06, 2026, 06:08 PM UTC
Duration: 2h 52m
Detected by Pingoru: Jul 06, 2026, 03:15 PM UTC

Affected components

Imagine Odysseyware

Update timeline

investigating Jul 06, 2026, 03:15 PM UTC

Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware. Educators and Administrators cannot view messages, and some educators cannot view Student Alerts. We apologize for the inconvenience and will provide an update soon.
monitoring Jul 06, 2026, 04:56 PM UTC

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
resolved Jul 06, 2026, 06:08 PM UTC

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.