EcoStruxure IT incident
SMS 2FA codes are not sent when signing in on ITE
Minor Vendor's status page →
Resolved after 54 minutes, affecting EcoStruxure IT Expert and EcoStruxure IT Advisor and 1 more, on June 29, 2026.
We are continuing to monitor for any further issues.
Affected components
EcoStruxure IT ExpertEcoStruxure IT AdvisorEcoStruxure IT Mobile
Update timeline
- investigating Jun 29, 2026, 06:14 PM UTC
We are currently investigating the issue.
- monitoring Jun 29, 2026, 06:58 PM UTC
A fix has been been implemented and we are monitoring the behavior.
- monitoring Jun 29, 2026, 07:05 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 29, 2026, 07:09 PM UTC
This incident has been resolved.
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