EcoStruxure IT incident

Unable to receive data

Notice Vendor's status page →

Resolved after 6 hours 14 minutes, affecting EcoStruxure IT Expert and EcoStruxure Asset Advisor and 1 more, on June 16, 2026.

monitoring Jun 16, 2026, 04:20 PM UTC

We are continuing to monitor for any further issues.

Started
Jun 16, 2026, 11:21 AM UTC
Resolved
Jun 16, 2026, 05:36 PM UTC
Duration
6h 14m
Detected by Pingoru
Jun 16, 2026, 11:21 AM UTC

Affected components

EcoStruxure IT ExpertEcoStruxure Asset AdvisorEcoStruxure IT Mobile

Update timeline

  1. identified Jun 16, 2026, 11:21 AM UTC

    We are experiencing an issue with our data processing which prevents us from receiving alarms, measurements and other data from EcoStruxure IT Gateways and Data Center Expert and are working on a fix.

  2. monitoring Jun 16, 2026, 02:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 16, 2026, 04:20 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 16, 2026, 05:36 PM UTC

    This incident has been resolved.

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