EcoStruxure IT incident
Degraded performance by identity and access provider
Resolved after 1 hour 23 minutes, affecting EcoStruxure IT Expert and EcoStruxure IT Advisor and 1 more, on May 4, 2021.
Auth0 has updated the status to: Monitoring Our services have recovered and users should be able to log in without problems. We are still monitoring our services to ensure that no further issues arise. May 4, 2021
Affected components
Update timeline
- investigating May 04, 2021, 01:19 AM UTC
Our 3 party identity and access provider has created an incident because they have degraded performance you can follow the incident here https://status.auth0.com/incidents/9yydljbrq263 as of writing, this has been reported by Auth0: May 4, 1:09 UTC Investigating - Our engineering teams are continuing to investigate the issue and are narrowing down on the cause. May 4, 0:48 UTC Investigating - We have received various alerts and are seeing a high load in our US-1 environment. Most users are unable to log in. Our Engineering teams are currently investigating, and we aim to provide you with an update every 15 minutes.
- monitoring May 04, 2021, 01:20 AM UTC
Auth0 has updated the status to: Monitoring Our services have recovered and users should be able to log in without problems. We are still monitoring our services to ensure that no further issues arise. May 4, 2021
- resolved May 04, 2021, 02:11 AM UTC
Auth0 Reports the status to be resolved. All systems is fully operational again
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