Resolved after 2 hours 36 minutes, affecting EcoStruxure IT Advisor, on May 8, 2021.
Operations is restored, we will be monitoring for a while to make sure everything works as expected.
Affected components
EcoStruxure IT Advisor
Update timeline
- investigating May 08, 2021, 07:44 AM UTC
Our automated monitoring system have detected a possible issue with EcoStruxure IT Advisor. Our engineers are currently investigating and we will update the status page shortly.
- identified May 08, 2021, 07:55 AM UTC
We have identified an issue with our database provider. We are working on restoring a backup on new database hosts.
- monitoring May 08, 2021, 08:29 AM UTC
Operations is restored, we will be monitoring for a while to make sure everything works as expected.
- resolved May 08, 2021, 08:52 AM UTC
All systems are back to running state
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