EcoStruxure IT incident

Unable to receive data

Major Vendor's status page →

Resolved after 50 minutes, affecting EcoStruxure IT Expert and EcoStruxure Asset Advisor and 1 more, on July 1, 2021.

monitoring Jul 01, 2021, 11:18 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 01, 2021, 11:10 AM UTC
Resolved
Jul 01, 2021, 12:01 PM UTC
Duration
50m
Detected by Pingoru
Jul 01, 2021, 11:10 AM UTC

Affected components

EcoStruxure IT ExpertEcoStruxure Asset AdvisorEcoStruxure IT Mobile

Update timeline

  1. identified Jul 01, 2021, 11:10 AM UTC

    We are experiencing an issue with our data processing which prevents us from receiving alarms, measurements and other data from EcoStruxure IT Gateways and Data Center Expert and are working on a fix.

  2. monitoring Jul 01, 2021, 11:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 01, 2021, 12:01 PM UTC

    This incident has been resolved.

Your product runs on more than EcoStruxure IT

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →