EcoStruxure IT incident

EcoStruxure IT Mobile app(ANDROID only) fails loading for some of the non-English languages

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Resolved after 6 hours 1 minute, affecting EcoStruxure IT Mobile, on October 11, 2021.

resolved Oct 11, 2021, 07:35 PM UTC

This incident has been resolved and a new version of the Android app is available on the Google play store.

Started
Oct 11, 2021, 01:33 PM UTC
Resolved
Oct 11, 2021, 07:35 PM UTC
Duration
6h 1m
Detected by Pingoru
Oct 11, 2021, 01:33 PM UTC

Affected components

EcoStruxure IT Mobile

Update timeline

  1. investigating Oct 11, 2021, 01:33 PM UTC

    We are currently working on a fix.

  2. resolved Oct 11, 2021, 07:35 PM UTC

    This incident has been resolved and a new version of the Android app is available on the Google play store.

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