Resolved after 23 hours 28 minutes, affecting EcoStruxure IT Expert and EcoStruxure IT Advisor and 1 more, on March 3, 2022.
We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing measurements to be delayed for Public-API only.
Affected components
Update timeline
- investigating Mar 03, 2022, 08:26 AM UTC
We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing measurements to be delayed for a subset of customers. No data has been lost.
- identified Mar 03, 2022, 02:50 PM UTC
We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing measurements to be delayed for Public-API only.
- resolved Mar 04, 2022, 07:54 AM UTC
This issue has been resolved now.
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