EcoStruxure IT incident

Measurement Processing Delays

Resolved after 20 hours 50 minutes, affecting EcoStruxure IT Expert, on March 14, 2022.

investigating Mar 14, 2022, 01:53 PM UTC

We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing measurements to be delayed for Public-API only. No data has been lost.

Started
Mar 14, 2022, 01:53 PM UTC
Resolved
Mar 15, 2022, 10:43 AM UTC
Duration
20h 50m
Detected by Pingoru
Mar 14, 2022, 01:53 PM UTC

Affected components

EcoStruxure IT Expert

Update timeline

  1. investigating Mar 14, 2022, 01:53 PM UTC

    We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing measurements to be delayed for Public-API only. No data has been lost.

  2. resolved Mar 15, 2022, 10:43 AM UTC

    This incident has been resolved.

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