EcoStruxure IT incident

Problem loading incident comments for some users with EcoStruXure Asset Advisor subscription

Resolved after 1 day 8 hours, affecting EcoStruxure IT Mobile, on June 30, 2022.

monitoring Jun 30, 2022, 12:17 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 30, 2022, 07:36 AM UTC
Resolved
Jul 01, 2022, 03:41 PM UTC
Duration
1d 8h
Detected by Pingoru
Jun 30, 2022, 07:36 AM UTC

Affected components

EcoStruxure IT Mobile

Update timeline

  1. investigating Jun 30, 2022, 07:36 AM UTC

    We are currently investigating the issue

  2. investigating Jun 30, 2022, 07:37 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 30, 2022, 07:43 AM UTC

    The issue has been identified and we are working on a fix.

  4. monitoring Jun 30, 2022, 12:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 01, 2022, 03:41 PM UTC

    This incident has been resolved

Your product runs on more than EcoStruxure IT

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →