EcoStruxure IT incident

Push notifications processing delays

Resolved after 2 hours 56 minutes, affecting EcoStruxure IT Expert and EcoStruxure IT Advisor and 1 more, on August 2, 2022.

identified Aug 02, 2022, 07:03 PM UTC

We have identified an issue with our mobile app push notifications and are working on a fix. The issue is causing push notifications on mobile to be delayed.

Started
Aug 02, 2022, 07:03 PM UTC
Resolved
Aug 02, 2022, 09:59 PM UTC
Duration
2h 56m
Detected by Pingoru
Aug 02, 2022, 07:03 PM UTC

Affected components

EcoStruxure IT ExpertEcoStruxure IT AdvisorEcoStruxure IT Mobile

Update timeline

  1. identified Aug 02, 2022, 07:03 PM UTC

    We have identified an issue with our mobile app push notifications and are working on a fix. The issue is causing push notifications on mobile to be delayed.

  2. resolved Aug 02, 2022, 09:59 PM UTC

    This incident has been resolved.

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