EcoStruxure IT incident

Push notifications processing delays

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Resolved after 1 hour 15 minutes, affecting EcoStruxure Asset Advisor, on August 4, 2022.

identified Aug 04, 2022, 07:24 AM UTC

We have identified an issue with our mobile app notifications and are working on a fix. The issue is causing notifications for customers using EcoStruxure Asset Advisor to not being processed right now

Started
Aug 04, 2022, 07:24 AM UTC
Resolved
Aug 04, 2022, 08:40 AM UTC
Duration
1h 15m
Detected by Pingoru
Aug 04, 2022, 07:24 AM UTC

Affected components

EcoStruxure Asset Advisor

Update timeline

  1. identified Aug 04, 2022, 07:24 AM UTC

    We have identified an issue with our mobile app notifications and are working on a fix. The issue is causing notifications for customers using EcoStruxure Asset Advisor to not being processed right now

  2. resolved Aug 04, 2022, 08:40 AM UTC

    This incident has been resolved.

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