EcoStruxure IT incident

Data Processing Delays

Resolved after 2 hours 12 minutes, affecting EcoStruxure IT Expert, on March 9, 2023.

identified Mar 09, 2023, 09:29 AM UTC

We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing inaccuracies in the data shown. Alarm and measurement processing is unaffected. No data has been lost.

Started
Mar 09, 2023, 09:29 AM UTC
Resolved
Mar 09, 2023, 11:41 AM UTC
Duration
2h 12m
Detected by Pingoru
Mar 09, 2023, 09:29 AM UTC

Affected components

EcoStruxure IT Expert

Update timeline

  1. identified Mar 09, 2023, 09:29 AM UTC

    We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing inaccuracies in the data shown. Alarm and measurement processing is unaffected. No data has been lost.

  2. resolved Mar 09, 2023, 11:41 AM UTC

    This incident has been resolved.

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