EcoStruxure IT incident
Incidents/Tickets not loading in Ecostruxure IT mobile app. This affects customers with EcoStruxure Asset Advisor subscription only.
Major Vendor's status page →
Resolved after 11 hours 25 minutes, affecting EcoStruxure Asset Advisor and EcoStruxure IT Mobile, on March 5, 2024.
We are monitoring the performance/ results.
Affected components
EcoStruxure Asset AdvisorEcoStruxure IT Mobile
Update timeline
- investigating Mar 05, 2024, 07:25 AM UTC
We are currently investigating the issue.
- investigating Mar 05, 2024, 11:21 AM UTC
Incidents/Tickets are loading currently, but you might experience loading issues intermittently. We are continuing to work on this.
- monitoring Mar 05, 2024, 05:01 PM UTC
We are monitoring the performance/ results.
- resolved Mar 05, 2024, 06:51 PM UTC
Tickets are loading fine in the mobile app. This incident has been resolved.
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