EcoStruxure IT incident

EcoStruxure IT mobile app loading issues on Android 14 devices with version 4.2.5b3189

Resolved after 41 minutes, affecting EcoStruxure IT Mobile, on March 8, 2024.

resolved Mar 08, 2024, 02:01 PM UTC

The new app version 4.2.6b3193 is available on Google PlayStores. There might be delays in getting the latest version in some regions. We regret the inconvenience caused.

Started
Mar 08, 2024, 01:20 PM UTC
Resolved
Mar 08, 2024, 02:01 PM UTC
Duration
41m
Detected by Pingoru
Mar 08, 2024, 01:20 PM UTC

Affected components

EcoStruxure IT Mobile

Update timeline

  1. investigating Mar 08, 2024, 01:20 PM UTC

    We are currently investigating the issue.

  2. monitoring Mar 08, 2024, 01:23 PM UTC

    We are monitoring the new version we released. The new version should hit the Google play stores in couple of hours

  3. resolved Mar 08, 2024, 02:01 PM UTC

    The new app version 4.2.6b3193 is available on Google PlayStores. There might be delays in getting the latest version in some regions. We regret the inconvenience caused.

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