EcoStruxure IT incident

Measurement Processing Delays

Resolved after 1 hour 31 minutes, affecting EcoStruxure IT Expert and EcoStruxure IT Mobile, on March 8, 2024.

investigating Mar 08, 2024, 10:08 PM UTC

We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing measurements to be delayed for some customers. No data has been lost.

Started
Mar 08, 2024, 10:08 PM UTC
Resolved
Mar 08, 2024, 11:40 PM UTC
Duration
1h 31m
Detected by Pingoru
Mar 08, 2024, 10:08 PM UTC

Affected components

EcoStruxure IT ExpertEcoStruxure IT Mobile

Update timeline

  1. investigating Mar 08, 2024, 10:08 PM UTC

    We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing measurements to be delayed for some customers. No data has been lost.

  2. resolved Mar 08, 2024, 11:40 PM UTC

    This incident has been resolved.

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