EcoStruxure IT incident

Measurement Processing Delays

Minor Vendor's status page →

Resolved after 9 hours 52 minutes, affecting EcoStruxure IT Expert and EcoStruxure IT Mobile, on March 19, 2024.

identified Mar 19, 2024, 08:03 PM UTC

We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing measurements to be delayed for some customers.

Started
Mar 19, 2024, 08:03 PM UTC
Resolved
Mar 20, 2024, 05:56 AM UTC
Duration
9h 52m
Detected by Pingoru
Mar 19, 2024, 08:03 PM UTC

Affected components

EcoStruxure IT ExpertEcoStruxure IT Mobile

Update timeline

  1. identified Mar 19, 2024, 08:03 PM UTC

    We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing measurements to be delayed for some customers.

  2. resolved Mar 20, 2024, 05:56 AM UTC

    This incident has been resolved.

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