Resolved after 20 hours 53 minutes, affecting EcoStruxure IT Expert and EcoStruxure IT Advisor and 1 more, on August 19, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
EcoStruxure IT ExpertEcoStruxure IT AdvisorEcoStruxure IT Mobile
Update timeline
- identified Aug 19, 2024, 09:09 AM UTC
We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing measurements to be delayed. No data has been lost.
- monitoring Aug 19, 2024, 04:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 20, 2024, 06:03 AM UTC
This incident has been resolved.
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