Resolved after 2 hours 19 minutes, affecting EcoStruxure IT Expert and EcoStruxure Asset Advisor and 1 more, on April 8, 2026.
This incident has been resolved. Due to a data migration effort, 1 hour and 51 minutes of data are missing from EcoStruxure IT Expert and EcoStruxure Asset Advisor.
Affected components
Update timeline
- identified Apr 08, 2026, 07:55 AM UTC
We are experiencing an issue with our data processing which prevents us from receiving alarms, measurements and other data from EcoStruxure IT Gateways. We are working on a fix.
- monitoring Apr 08, 2026, 09:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 08, 2026, 10:15 AM UTC
This incident has been resolved. Due to a data migration effort, 1 hour and 51 minutes of data are missing from EcoStruxure IT Expert and EcoStruxure Asset Advisor.
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