Ebanx incident

[Payout][Mexico] SPEI Outage - Arcus

Minor Resolved View vendor source →

Ebanx experienced a minor incident on July 6, 2026 affecting SPEI, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 07:51 PM UTC
Resolved
Jul 06, 2026, 08:00 PM UTC
Duration
9m
Detected by Pingoru
Jul 06, 2026, 07:51 PM UTC

Affected components

SPEI

Update timeline

  1. identified Jul 06, 2026, 07:51 PM UTC

    Status: INVESTIGATING Window (UTC): 2026-07-06 19:00 → 2026-07-06 20:30 Impact: We have been notified by one of our partners of an unavailability affecting the SPEI payment method. Our partner is actively working to restore full functionality.

  2. investigating Jul 06, 2026, 07:51 PM UTC

    Status: INVESTIGATING Window (UTC): 2026-07-06 19:00 → 2026-07-06 20:30 Impact: We have been notified by one of our partners of an unavailability affecting the SPEI payment method. Our partner is actively working to restore full functionality.

  3. investigating Jul 06, 2026, 07:59 PM UTC

    Status: INVESTIGATING Window (UTC): 2026-07-06 19:00 → 2026-07-06 20:30 Impact: Incidente has been resolved

  4. investigating Jul 06, 2026, 08:00 PM UTC

    Status: INVESTIGATING Window (UTC): 2026-07-06 19:00 → 2026-07-06 20:30 Impact: Incident has been resolved

  5. resolved Jul 06, 2026, 08:00 PM UTC

    This incident has been resolved.