Ebanx incident

[Brazil][PIX] Pix Automático payment failures

Resolved after 16 minutes, affecting PIX, on November 11, 2026.

resolved Nov 11, 2026, 03:22 PM UTC

Payment method(s): PIX Country: Brazil Impact: A fix has been applied, and services are now stable. We are closely monitoring the situation to ensure full stability.

Started
Nov 11, 2026, 03:05 PM UTC
Resolved
Nov 11, 2026, 03:22 PM UTC
Duration
16m
Detected by Pingoru
Nov 11, 2026, 03:05 PM UTC

Affected components

PIX

Update timeline

  1. investigating Nov 11, 2026, 03:05 PM UTC

    Payment method(s): Pix Automático Country: Brazil Impact: We are observing failures for new Pix Automático charges, leading to payment failures for customers. The issue has been identified, and our teams are actively investigating to resolve it. We'll keep updates coming.

  2. resolved Nov 11, 2026, 03:22 PM UTC

    Payment method(s): PIX Country: Brazil Impact: A fix has been applied, and services are now stable. We are closely monitoring the situation to ensure full stability.

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