EasyPost Outage History
EasyPost is up right nowPingoru has recorded 51 incidents for EasyPost: 38 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 5 of 720 (1%) |
| May 2026 | 5 | 23 of 744 (3%) |
| June 2026 | 7 | 10 of 720 (1%) |
| July 2026 | 4 | 8 of 744 (1%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 2 | 5 of 720 (1%) |
| October 2026 | 2 | 3 of 744 (0%) |
| November 2026 | 1 | 1 of 123 (1%) |
Incidents, newest first
Minor November 4, 2026 Delays accessing postage labels and account data 48m USPS Postage Purchases, API
Started Nov 04, 2026, 04:47 PM UTC· resolved Nov 04, 2026, 05:35 PM UTC
- identified Nov 04, 2026, 04:47 PM UTC
Starting at 7:20 AM PST today (November 4), some users are seeing delays when accessing newly created postage labels and other account data. The cause is a delay in database replication, which can cause access to recently created labels and data to take longer than usual to be accessible via the API. We've identified the root cause and our engineers are working on a fix. We'll post another update within 30 minutes, or sooner if anything changes. We apologize for the inconvenience.
- identified Nov 04, 2026, 05:21 PM UTC
The root cause has been identified, and our engineers are continuing to work on a resolution. Some users may still experience delays accessing newly created postage labels and other account data. We expect the issue to be resolved shortly and will provide another update as soon as it is resolved. We apologize for the continued inconvenience.
- resolved Nov 04, 2026, 05:35 PM UTC
The issue has been resolved, and access to newly created postage labels and other account data has returned to normal. We apologize for the inconvenience and thank you for your patience while our engineers worked to resolve the issue.
Minor October 8, 2026 Degraded multi-carrier performance (UPS, others) 1h 12m UPS, UPSDAP
Started Oct 08, 2026, 03:45 PM UTC· resolved Oct 08, 2026, 04:58 PM UTC
- investigating Oct 08, 2026, 03:45 PM UTC
We are experiencing elevated timeouts on some requests and are currently investigating.
- identified Oct 08, 2026, 04:28 PM UTC
We have identified the cause of the elevated timeouts as an issue with our cloud hosting provider and are working to resolve it. Some rate and tracking requests are affected.
- resolved Oct 08, 2026, 04:58 PM UTC
This incident has been resolved. The underlying cloud hosting issue has been fixed, and rating and tracking requests have returned to normal.
Minor October 5, 2026 UPS Mail Innovations: Elevated error rate from UPS Mail Innovations APIs 2h 4m UPS Mail Innovations
Started Oct 05, 2026, 02:21 PM UTC· resolved Oct 05, 2026, 04:26 PM UTC
- monitoring Oct 05, 2026, 02:21 PM UTC
We are experiencing elevated error rates from the UPS Mail Innovations APIs. Failed requests should be retried.
- resolved Oct 05, 2026, 04:26 PM UTC
UPS Mail Innovations API error rates have returned to normal levels.
Notice September 23, 2026 Issues with a subset of USPS Ship buy interactions 1h 27m
Started Sep 23, 2026, 10:06 AM UTC· resolved Sep 23, 2026, 11:33 AM UTC
- identified Sep 23, 2026, 10:06 AM UTC
We are aware of issues affecting a subset of customers purchasing labels using USPS Ship. We are in contact with USPS to resolve the issue.
- resolved Sep 23, 2026, 11:33 AM UTC
Issue was resolved and API operations are restored
Major September 20, 2026 Elevated errors with USPS Services 5h 23m USPS (EasyPost)
Started Sep 20, 2026, 04:55 PM UTC· resolved Sep 20, 2026, 10:19 PM UTC
- investigating Sep 20, 2026, 04:55 PM UTC
We are aware of an issue affecting USPS services, where some requests may be returning errors. We have confirmed the problem and our team is actively investigating.
- identified Sep 20, 2026, 05:12 PM UTC
We have identified the cause of the elevated errors affecting USPS services. The issue is related to an ongoing USPS maintenance rollout, and we've communicated to them that we are seeing elevated errors. They are investigating to determine if they should rollback or extend the window.
- identified Sep 20, 2026, 05:44 PM UTC
The errors affecting USPS services are caused by an issue on USPS's side, which USPS is actively working to resolve. We are in active contact with them as they work to restore normal service. What you may experience: Requests to USPS services may fail or return errors until USPS resolves the issue. Other carriers and services are unaffected. A specific restoration time is not yet available from USPS. We will update as soon as we have one, and no later than our next scheduled update in 30 minutes.
- identified Sep 20, 2026, 06:41 PM UTC
We've deployed and verified a fix on our side that reduce the blast radius of this issue. Shipment and rate requests that include USPS Ship along side other carriers are now succeeding normally. USPS Ship service remain affected. USPS Ship is still returning invalid rate data, so requests that require USPS Ship may continue to fail until USPS Ship resolves the issue on their side. We remain in active contact with USPS Ship on the underlying problem. What you may experience: Non-USPS requests should be working normally. Requests that depend on USPS Ship may still fail. A specific restoration time from USPS Ship is not yet available. We'll provide our next update within 30 minutes, or sooner as the situation changes.
- identified Sep 20, 2026, 07:25 PM UTC
No change to report at this time. USPS Ship services are still affected. USPS has not yet resolved the invalid rate data on their side, so USPS Ship dependent requests continue to fail the majority of the time. We'll share our next update within 45 minutes, or sooner if anything changes.
- identified Sep 20, 2026, 08:15 PM UTC
USPS Ship services remain affected. USPS Ship requests continue to fail the majority of the time. USPS has confirmed they are actively working on a fix, but no estimated resolution time is available yet. Next update within 45 minutes, or sooner if anything changes.
- identified Sep 20, 2026, 08:59 PM UTC
USPS Ship requests continue to fail the majority of the time due to a USPS-side issue. USPS is testing a fix, but no ETA on resolution provided. Next update in 60 minutes, or sooner if anything changes.
- monitoring Sep 20, 2026, 09:49 PM UTC
USPS has begun deploying a fix and we are monitoring our systems closely for recovery of USPS Ship. Next update within the hour, or sooner as recovery is confirmed
- resolved Sep 20, 2026, 10:19 PM UTC
USPS Ship services have recovered. Rating and shipping requests are now completing successfully.
Notice August 27, 2026 Degraded API 14m Webhooks, API, Tracking, Address Verification
Started Aug 27, 2026, 05:26 PM UTC· resolved Aug 27, 2026, 05:40 PM UTC
- identified Aug 27, 2026, 05:26 PM UTC
We encountered a brief degradation of the Core APIs during a deployment. The change in question has been rolled back and API stability is improving.
- resolved Aug 27, 2026, 05:40 PM UTC
All systems have returned to normal and APIs are fully functional again.
Notice July 23, 2026 EasyPost is experiencing internet connectivity issues and is investigating 7h 28m Webhooks, Asendia USA, USPS Postage Purchases, API and 30 more
Started Jul 23, 2026, 02:57 PM UTC· resolved Jul 23, 2026, 10:26 PM UTC
- investigating Jul 23, 2026, 02:57 PM UTC
We are investigating the root cause of this issue.
- investigating Jul 23, 2026, 03:36 PM UTC
EasyPost is experiencing an internal networking issue that is impacting all operations. We are still investigating.
- investigating Jul 23, 2026, 03:42 PM UTC
We are continuing to investigate the issue and will continue to update this page as we have additional information.
- investigating Jul 23, 2026, 03:58 PM UTC
We are working with our hosting provider as they investigate connectivity issues to our primary data center.
- investigating Jul 23, 2026, 04:27 PM UTC
We are continuing to engage with our hosting provider as they investigate connectivity issues to our primary data center.
- identified Jul 23, 2026, 04:37 PM UTC
The service disruptions affecting EasyPost are caused by an ongoing connectivity issue with our hosting provider. The provider has confirmed the issue and is actively working to resolve it. During this time, customers may experience errors or failed requests ("service unavailable") when using the EasyPost API and dashboard Because resolution depends on our hosting provider's recovery, we do not yet have an estimated time to restoration. Our team is actively monitoring and will restore full service as soon as connectivity is recovered. We will post another update within 60 minutes, or sooner if the situation changes.
- identified Jul 23, 2026, 05:53 PM UTC
The ongoing connectivity issue with our hosting provider is still affecting EasyPost services. The provider has confirmed the issue and is actively working to resolve it. During this time, customers may experience errors or failed requests ("service unavailable") when using the EasyPost API and dashboard While waiting for our hosting provider to restore network connectivity to our services, EasyPost is working on bringing selected services back online via our fallback data center.
- identified Jul 23, 2026, 06:08 PM UTC
We continue to work on restoring selected EasyPost services via our fallback data center. As we address the most critical services, this should address global error rates in addition to restoring the functionality provided by those services.
- identified Jul 23, 2026, 06:13 PM UTC
EasyPost's hosting provider has notified us that they have identified key network connectivity issues and are hoping to have an update in the next 30 minutes. In the meantime, EasyPost Engineering continues to work on restoring individual services via our fallback data center. We will update the status in the next 30 minutes -- both to update on our service restoration and the overall networking health of our primary data center.
- monitoring Jul 23, 2026, 06:29 PM UTC
We are starting to see improved service connectivity in our primary data center. We will continue to monitor and update the status as the situation evolves.
- monitoring Jul 23, 2026, 06:54 PM UTC
Carrier services are starting to recover.
- monitoring Jul 23, 2026, 06:55 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 23, 2026, 07:21 PM UTC
Network connectivity to our data centers has been fully restored, EasyPost services are operating normally, and system-wide error rates have recovered to normal levels. This disruption was caused by a connectivity issue at our hosting provider, which has since been resolved. EasyPost Engineering will continue to monitor and resolve any effects of the outage. Note that tracking and reporting data may lag due to a backlog of work being processed.
- monitoring Jul 23, 2026, 09:36 PM UTC
EasyPost services remain fully operational and system-wide error rates are at normal levels. The tracking and reporting data that was delayed during the incident is continuing to catch up as the backlog clears. We are actively monitoring its progress and will confirm once all delayed data has fully processed. Thank you for your continued patience.
- resolved Jul 23, 2026, 10:26 PM UTC
This incident is resolved. EasyPost services are fully operational. Any data delayed during the incident has been processed.
Major July 22, 2026 UPS: Reduced Performance and Elevated Error Rates 3h 28m UPS, UPSDAP, UPS SurePost, UPS Mail Innovations
Started Jul 22, 2026, 09:07 PM UTC· resolved Jul 23, 2026, 12:36 AM UTC
- investigating Jul 22, 2026, 09:07 PM UTC
We're experiencing reduced performance and increased authentication errors. We are currently investigating the issue.
- identified Jul 22, 2026, 10:07 PM UTC
The issue has been identified as an elevated error rate from UPS APIs for all UPS DAP operations. UPS DAP accounts are experiencing an outage. UPS BYOA accounts are now operating normally.
- monitoring Jul 22, 2026, 11:20 PM UTC
UPS has implemented a fix and UPS DAP operations are recovering. We are monitoring to confirm full stability. UPS BYOA accounts continue to operate normally.
- monitoring Jul 23, 2026, 12:17 AM UTC
We are continuing to work toward full recovery of UPS DAP operations. Some customers using EasyPost-provided UPS (DAP) accounts may still experience errors while we complete the final steps to restore service. We are monitoring closely and will confirm once fully resolved. UPS BYOA accounts and other carriers continue to operate normally.
- resolved Jul 23, 2026, 12:36 AM UTC
UPS DAP operations have fully recovered. Customers using EasyPost-provided UPS (DAP) accounts can once again request UPS rates and create UPS shipments without issue. UPS BYOA accounts and other carriers operated normally. We appreciate your patience while we worked with UPS to resolve this issue.
Critical July 9, 2026 Degraded API Performance 9m Webhooks, API, Website, Tracking and 1 more
Started Jul 09, 2026, 06:18 PM UTC· resolved Jul 09, 2026, 06:28 PM UTC
- investigating Jul 09, 2026, 06:18 PM UTC
We are experiencing degrading API performance. We are investigating root cause.
- investigating Jul 09, 2026, 06:20 PM UTC
We are continuing to investigate this issue.
- identified Jul 09, 2026, 06:24 PM UTC
The issue has been identified and are working on resolving it.
- resolved Jul 09, 2026, 06:28 PM UTC
All API operations have returned to normal.
Minor July 8, 2026 UPS operations are degraded 4h 4m UPS
Started Jul 08, 2026, 08:38 PM UTC· resolved Jul 09, 2026, 12:43 AM UTC
- identified Jul 08, 2026, 08:38 PM UTC
UPS operations are degraded due to rate limiting by UPS. We are aware and monitoring the status.
- monitoring Jul 08, 2026, 08:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 12:43 AM UTC
UPS operations have returned to normal. Some impacted customers may need to re-authenticate their BYOA accounts. See https://support.easypost.com/hc/en-us/articles/26635027512717-UPS-OAuth-2-0-Update#:~:text=Account%20Authorization for more details.
Minor June 26, 2026 Fedex: Reduced Performance and Elevated Error Rates 4h 43m API, FedEx
Started Jun 26, 2026, 04:32 PM UTC· resolved Jun 26, 2026, 09:16 PM UTC
- investigating Jun 26, 2026, 04:32 PM UTC
We're experiencing reduced performance and increased timeouts/error responses from FedEx APIs. We've reached out to FedEx and will update this incident when we learn more.
- identified Jun 26, 2026, 04:47 PM UTC
FedEx confirmed the outage but has no ETA for full restoration.
- monitoring Jun 26, 2026, 07:41 PM UTC
FedEx API error rates have returned to normal. FedEx is reporting the status as resolved. Will continue to monitor.
- resolved Jun 26, 2026, 09:16 PM UTC
This incident has been resolved.
Notice June 24, 2026 USPS shipment generation was briefly unavailable – USPS (EasyPost)
Started Jun 24, 2026, 10:39 AM UTC· resolved Jun 24, 2026, 10:39 AM UTC
- resolved Jun 24, 2026, 10:39 AM UTC
We had a brief outage of USPS shipment buys.
Major June 11, 2026 Smart rates are intermittently failing 3h 56m API, Website
Started Jun 11, 2026, 05:00 PM UTC· resolved Jun 11, 2026, 08:57 PM UTC
- investigating Jun 11, 2026, 05:00 PM UTC
We are currently investigating this issue.
- investigating Jun 11, 2026, 07:11 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 11, 2026, 08:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2026, 08:57 PM UTC
This incident has been resolved.
Minor June 5, 2026 Elevate errors rates for Gori carrier 42m Gori
Started Jun 05, 2026, 05:46 PM UTC· resolved Jun 05, 2026, 06:29 PM UTC
- investigating Jun 05, 2026, 05:46 PM UTC
We are seeing elevated timeouts with our Gori integration. We have reached out to Gori for more information and are investigating.
- monitoring Jun 05, 2026, 06:05 PM UTC
The Gori API appears to be recovering. We are continuing to monitor. Performance is improving, though some requests are still timing out.
- resolved Jun 05, 2026, 06:29 PM UTC
Gori API timings have returned to baseline and the service is operating normally again.
Notice June 5, 2026 Elevated error rate on USPS, UPS 38m UPS, UPSDAP, UPS SurePost, UPS Mail Innovations and 1 more
Started Jun 05, 2026, 02:37 PM UTC· resolved Jun 05, 2026, 03:16 PM UTC
- investigating Jun 05, 2026, 02:37 PM UTC
We are currently investigating this issue.
- identified Jun 05, 2026, 02:56 PM UTC
EasyPost has identified the error and is taking corrective action. Initial indicators are that service is stabilizing.
- monitoring Jun 05, 2026, 03:01 PM UTC
Service has normalized. We will continue to monitor.
- resolved Jun 05, 2026, 03:16 PM UTC
Service remains stable. This issue is resolved.
Notice June 3, 2026 Delays to async processes 1h 18m API
Started Jun 03, 2026, 05:28 PM UTC· resolved Jun 03, 2026, 06:46 PM UTC
- investigating Jun 03, 2026, 05:28 PM UTC
Async processing of updates and events are currently delayed. EasyPost is investigating the issue.
- monitoring Jun 03, 2026, 05:57 PM UTC
EasyPost has identified and addressed the issue. We will continue to monitor.
- resolved Jun 03, 2026, 06:46 PM UTC
Service has continued to operate normally. This incident is resolved.
Critical June 2, 2026 Logging into easypost.com unavailable 6m Website
Started Jun 02, 2026, 11:09 PM UTC· resolved Jun 02, 2026, 11:16 PM UTC
- investigating Jun 02, 2026, 11:09 PM UTC
We are currently investigating issues related to customer's ability to login into easypost.com and manage account.
- resolved Jun 02, 2026, 11:16 PM UTC
We identified and resolved the issue. The website is fully operational again
Major May 27, 2026 Major Outage for Advanced Tracking 1h 28m Tracking
Started May 27, 2026, 09:18 PM UTC· resolved May 27, 2026, 10:47 PM UTC
- investigating May 27, 2026, 09:18 PM UTC
Customers using the EasyPost Advanced Tracking may experience decreased availability of this feature. We have identified the root cause and are actively working to remediate the issue.
- identified May 27, 2026, 09:33 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 27, 2026, 10:11 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 27, 2026, 10:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2026, 10:47 PM UTC
This incident has been resolved.
Notice May 22, 2026 Partial API outage 13m API
Started May 22, 2026, 06:49 PM UTC· resolved May 22, 2026, 07:02 PM UTC
- identified May 22, 2026, 06:49 PM UTC
We received automated alerts regarding partial outage to APIs. The team has responded and service is normalizing. Total impact was approximately 5 min.
- resolved May 22, 2026, 07:02 PM UTC
Service remains stable and back to normal operation.
Major May 22, 2026 Partial Outage for Canada Post 21h 17m Canada Post
Started May 22, 2026, 01:18 AM UTC· resolved May 22, 2026, 10:36 PM UTC
- investigating May 22, 2026, 01:18 AM UTC
Customers using Canada Post wallet accounts may experience errors rating or buying labels. We are in contact with Canada Post and working to resolve this issue.
- investigating May 22, 2026, 04:35 PM UTC
We are in contact with Canada Post and continuing to work to resolve this issue.
- identified May 22, 2026, 08:37 PM UTC
Working with Canada Post, we have identified the issue and are rolling out a fix. Wallet customers should start to see improvement soon. We are continuing with remediation on our side as we roll out the fix.
- monitoring May 22, 2026, 09:08 PM UTC
The fix appears to be holding. It is our fervent hope that this issue is now resolved. We will continue to monitor to ensure it doesn't recur.
- resolved May 22, 2026, 10:36 PM UTC
This incident has been resolved. Canada Post wallet accounts are operating normally.
Notice May 19, 2026 DHL eCommerce Solutions Carrier Outage 42m DHL eCommerce Solutions
Started May 19, 2026, 06:49 PM UTC· resolved May 19, 2026, 07:31 PM UTC
- investigating May 19, 2026, 06:49 PM UTC
EasyPost is currently experiencing issues with all DHL eCommerce Solutions shipment functions due to an outage on their API. We are actively investigating the issue and are in communication with the carrier to resolve it.
- resolved May 19, 2026, 07:31 PM UTC
This incident has been resolved.
Major May 11, 2026 We are experiencing intermittent issues with our API Endpoints 32m API
Started May 11, 2026, 04:26 PM UTC· resolved May 11, 2026, 04:59 PM UTC
- investigating May 11, 2026, 04:26 PM UTC
We are currently investigating this issue.
- monitoring May 11, 2026, 04:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 11, 2026, 04:59 PM UTC
This incident has been resolved.
Minor April 28, 2026 Elevated 5XX responses 4h 44m API, Tracking, Address Verification
Started Apr 28, 2026, 11:13 AM UTC· resolved Apr 28, 2026, 03:57 PM UTC
- identified Apr 28, 2026, 11:13 AM UTC
We have identified the underlying issue and are working on resolving it
- monitoring Apr 28, 2026, 01:01 PM UTC
The underlying issue has been mitigated and we are monitoring
- resolved Apr 28, 2026, 03:57 PM UTC
This incident has been resolved.
Notice April 3, 2026 Customers are currently unable to add Bank Accounts through their EasyPost dashboard 2h 45m Stripe API
Started Apr 03, 2026, 06:01 PM UTC· resolved Apr 03, 2026, 08:46 PM UTC
- identified Apr 03, 2026, 06:01 PM UTC
Our payment provider has made an unexpected change, we are working with them to resolve the issue.
- monitoring Apr 03, 2026, 07:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 03, 2026, 08:46 PM UTC
This incident has been resolved; users are once again able to link their bank accounts.
Minor March 16, 2026 DAI Post integration degraded 3h 6m DAI Post
Started Mar 16, 2026, 07:28 PM UTC· resolved Mar 16, 2026, 10:34 PM UTC
- identified Mar 16, 2026, 07:28 PM UTC
A DAI Post SSL certificate expired Mar 15 10:54:27 2026 GMT. This prevents Easypost from securely connecting to DAI Post servers and may block some rating and label purchases. We are in communication with DAI Post about this issue.
- monitoring Mar 16, 2026, 10:11 PM UTC
We have implemented a configuration change at DAI Post's request that should resolve the issue.
- resolved Mar 16, 2026, 10:34 PM UTC
This incident has been resolved.