EasyPost Outage History

EasyPost major outage · 1 active incident View live status →

EasyPost had 45 outages in the last 2 years totaling 210h 28m of downtime — averaging 1.8 incidents per month.

There were 45 EasyPost outages since January 7, 2025 totaling 210h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://easypost.statuspage.io

Critical July 9, 2026

Degraded API Performance

Detected by Pingoru
Jul 09, 2026, 06:18 PM UTC
Resolved
Jul 09, 2026, 06:28 PM UTC
Duration
9m
Affected: WebhooksAPIWebsiteTrackingAddress Verification
Timeline · 4 updates
  1. investigating Jul 09, 2026, 06:18 PM UTC

    We are experiencing degrading API performance. We are investigating root cause.

  2. investigating Jul 09, 2026, 06:20 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 09, 2026, 06:24 PM UTC

    The issue has been identified and are working on resolving it.

  4. resolved Jul 09, 2026, 06:28 PM UTC

    All API operations have returned to normal.

Read the full incident report →

Minor July 8, 2026

UPS operations are degraded

Detected by Pingoru
Jul 08, 2026, 08:38 PM UTC
Resolved
Jul 09, 2026, 12:43 AM UTC
Duration
4h 4m
Affected: UPS
Timeline · 3 updates
  1. identified Jul 08, 2026, 08:38 PM UTC

    UPS operations are degraded due to rate limiting by UPS. We are aware and monitoring the status.

  2. monitoring Jul 08, 2026, 08:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 09, 2026, 12:43 AM UTC

    UPS operations have returned to normal. Some impacted customers may need to re-authenticate their BYOA accounts. See https://support.easypost.com/hc/en-us/articles/26635027512717-UPS-OAuth-2-0-Update#:~:text=Account%20Authorization for more details.

Read the full incident report →

Minor June 26, 2026

Fedex: Reduced Performance and Elevated Error Rates

Detected by Pingoru
Jun 26, 2026, 04:32 PM UTC
Resolved
Jun 26, 2026, 09:16 PM UTC
Duration
4h 43m
Affected: APIFedEx
Timeline · 4 updates
  1. investigating Jun 26, 2026, 04:32 PM UTC

    We're experiencing reduced performance and increased timeouts/error responses from FedEx APIs. We've reached out to FedEx and will update this incident when we learn more.

  2. identified Jun 26, 2026, 04:47 PM UTC

    FedEx confirmed the outage but has no ETA for full restoration.

  3. monitoring Jun 26, 2026, 07:41 PM UTC

    FedEx API error rates have returned to normal. FedEx is reporting the status as resolved. Will continue to monitor.

  4. resolved Jun 26, 2026, 09:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 11, 2026

Smart rates are intermittently failing

Detected by Pingoru
Jun 11, 2026, 05:00 PM UTC
Resolved
Jun 11, 2026, 08:57 PM UTC
Duration
3h 56m
Affected: APIWebsite
Timeline · 4 updates
  1. investigating Jun 11, 2026, 05:00 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 11, 2026, 07:11 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 11, 2026, 08:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 11, 2026, 08:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 5, 2026

Elevate errors rates for Gori carrier

Detected by Pingoru
Jun 05, 2026, 05:46 PM UTC
Resolved
Jun 05, 2026, 06:29 PM UTC
Duration
42m
Affected: Gori
Timeline · 3 updates
  1. investigating Jun 05, 2026, 05:46 PM UTC

    We are seeing elevated timeouts with our Gori integration. We have reached out to Gori for more information and are investigating.

  2. monitoring Jun 05, 2026, 06:05 PM UTC

    The Gori API appears to be recovering. We are continuing to monitor. Performance is improving, though some requests are still timing out.

  3. resolved Jun 05, 2026, 06:29 PM UTC

    Gori API timings have returned to baseline and the service is operating normally again.

Read the full incident report →

Notice June 5, 2026

Elevated error rate on USPS, UPS

Detected by Pingoru
Jun 05, 2026, 02:37 PM UTC
Resolved
Jun 05, 2026, 03:16 PM UTC
Duration
38m
Affected: UPSUPSDAPUPS SurePostUPS Mail InnovationsUSPS
Timeline · 4 updates
  1. investigating Jun 05, 2026, 02:37 PM UTC

    We are currently investigating this issue.

  2. identified Jun 05, 2026, 02:56 PM UTC

    EasyPost has identified the error and is taking corrective action. Initial indicators are that service is stabilizing.

  3. monitoring Jun 05, 2026, 03:01 PM UTC

    Service has normalized. We will continue to monitor.

  4. resolved Jun 05, 2026, 03:16 PM UTC

    Service remains stable. This issue is resolved.

Read the full incident report →

Notice June 3, 2026

Delays to async processes

Detected by Pingoru
Jun 03, 2026, 05:28 PM UTC
Resolved
Jun 03, 2026, 06:46 PM UTC
Duration
1h 18m
Affected: API
Timeline · 3 updates
  1. investigating Jun 03, 2026, 05:28 PM UTC

    Async processing of updates and events are currently delayed. EasyPost is investigating the issue.

  2. monitoring Jun 03, 2026, 05:57 PM UTC

    EasyPost has identified and addressed the issue. We will continue to monitor.

  3. resolved Jun 03, 2026, 06:46 PM UTC

    Service has continued to operate normally. This incident is resolved.

Read the full incident report →

Critical June 2, 2026

Logging into easypost.com unavailable

Detected by Pingoru
Jun 02, 2026, 11:09 PM UTC
Resolved
Jun 02, 2026, 11:16 PM UTC
Duration
6m
Affected: Website
Timeline · 2 updates
  1. investigating Jun 02, 2026, 11:09 PM UTC

    We are currently investigating issues related to customer's ability to login into easypost.com and manage account.

  2. resolved Jun 02, 2026, 11:16 PM UTC

    We identified and resolved the issue. The website is fully operational again

Read the full incident report →

Major May 27, 2026

Major Outage for Advanced Tracking

Detected by Pingoru
May 27, 2026, 09:18 PM UTC
Resolved
May 27, 2026, 10:47 PM UTC
Duration
1h 28m
Affected: Tracking
Timeline · 5 updates
  1. investigating May 27, 2026, 09:18 PM UTC

    Customers using the EasyPost Advanced Tracking may experience decreased availability of this feature. We have identified the root cause and are actively working to remediate the issue.

  2. identified May 27, 2026, 09:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 27, 2026, 10:11 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 27, 2026, 10:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 27, 2026, 10:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 22, 2026

Partial API outage

Detected by Pingoru
May 22, 2026, 06:49 PM UTC
Resolved
May 22, 2026, 07:02 PM UTC
Duration
13m
Affected: API
Timeline · 2 updates
  1. identified May 22, 2026, 06:49 PM UTC

    We received automated alerts regarding partial outage to APIs. The team has responded and service is normalizing. Total impact was approximately 5 min.

  2. resolved May 22, 2026, 07:02 PM UTC

    Service remains stable and back to normal operation.

Read the full incident report →

Major May 22, 2026

Partial Outage for Canada Post

Detected by Pingoru
May 22, 2026, 01:18 AM UTC
Resolved
May 22, 2026, 10:36 PM UTC
Duration
21h 17m
Affected: Canada Post
Timeline · 5 updates
  1. investigating May 22, 2026, 01:18 AM UTC

    Customers using Canada Post wallet accounts may experience errors rating or buying labels. We are in contact with Canada Post and working to resolve this issue.

  2. investigating May 22, 2026, 04:35 PM UTC

    We are in contact with Canada Post and continuing to work to resolve this issue.

  3. identified May 22, 2026, 08:37 PM UTC

    Working with Canada Post, we have identified the issue and are rolling out a fix. Wallet customers should start to see improvement soon. We are continuing with remediation on our side as we roll out the fix.

  4. monitoring May 22, 2026, 09:08 PM UTC

    The fix appears to be holding. It is our fervent hope that this issue is now resolved. We will continue to monitor to ensure it doesn't recur.

  5. resolved May 22, 2026, 10:36 PM UTC

    This incident has been resolved. Canada Post wallet accounts are operating normally.

Read the full incident report →

Notice May 19, 2026

DHL eCommerce Solutions Carrier Outage

Detected by Pingoru
May 19, 2026, 06:49 PM UTC
Resolved
May 19, 2026, 07:31 PM UTC
Duration
42m
Affected: DHL eCommerce Solutions
Timeline · 2 updates
  1. investigating May 19, 2026, 06:49 PM UTC

    EasyPost is currently experiencing issues with all DHL eCommerce Solutions shipment functions due to an outage on their API. We are actively investigating the issue and are in communication with the carrier to resolve it.

  2. resolved May 19, 2026, 07:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 11, 2026

We are experiencing intermittent issues with our API Endpoints

Detected by Pingoru
May 11, 2026, 04:26 PM UTC
Resolved
May 11, 2026, 04:59 PM UTC
Duration
32m
Affected: API
Timeline · 3 updates
  1. investigating May 11, 2026, 04:26 PM UTC

    We are currently investigating this issue.

  2. monitoring May 11, 2026, 04:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 11, 2026, 04:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

Elevated 5XX responses

Detected by Pingoru
Apr 28, 2026, 11:13 AM UTC
Resolved
Apr 28, 2026, 03:57 PM UTC
Duration
4h 44m
Affected: APITrackingAddress Verification
Timeline · 3 updates
  1. identified Apr 28, 2026, 11:13 AM UTC

    We have identified the underlying issue and are working on resolving it

  2. monitoring Apr 28, 2026, 01:01 PM UTC

    The underlying issue has been mitigated and we are monitoring

  3. resolved Apr 28, 2026, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 3, 2026

Customers are currently unable to add Bank Accounts through their EasyPost dashboard

Detected by Pingoru
Apr 03, 2026, 06:01 PM UTC
Resolved
Apr 03, 2026, 08:46 PM UTC
Duration
2h 45m
Affected: Stripe API
Timeline · 3 updates
  1. identified Apr 03, 2026, 06:01 PM UTC

    Our payment provider has made an unexpected change, we are working with them to resolve the issue.

  2. monitoring Apr 03, 2026, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 03, 2026, 08:46 PM UTC

    This incident has been resolved; users are once again able to link their bank accounts.

Read the full incident report →

Minor March 16, 2026

DAI Post integration degraded

Detected by Pingoru
Mar 16, 2026, 07:28 PM UTC
Resolved
Mar 16, 2026, 10:34 PM UTC
Duration
3h 6m
Affected: DAI Post
Timeline · 3 updates
  1. identified Mar 16, 2026, 07:28 PM UTC

    A DAI Post SSL certificate expired Mar 15 10:54:27 2026 GMT. This prevents Easypost from securely connecting to DAI Post servers and may block some rating and label purchases. We are in communication with DAI Post about this issue.

  2. monitoring Mar 16, 2026, 10:11 PM UTC

    We have implemented a configuration change at DAI Post's request that should resolve the issue.

  3. resolved Mar 16, 2026, 10:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 13, 2026

Purolator Carrier Outage

Detected by Pingoru
Mar 13, 2026, 08:43 PM UTC
Resolved
Mar 14, 2026, 12:48 AM UTC
Duration
4h 4m
Affected: Purolator
Timeline · 3 updates
  1. investigating Mar 13, 2026, 08:43 PM UTC

    EasyPost is currently experiencing issues with all Purolator shipment functions due to an outage on their API. We are actively investigating the issue and are in communication with Purolator to resolve it.

  2. identified Mar 13, 2026, 11:49 PM UTC

    Purolator has stated that they are experiencing an issue affecting their API services and are working to restore full functionality. We have observed that error rates with Purolator have improved, but are still higher than average. We are in communication with Purolator and continuing to monitor the situation.

  3. resolved Mar 14, 2026, 12:48 AM UTC

    Purolator reports that all services have been restored.

Read the full incident report →

Notice March 13, 2026

Elevated errors in Tracking

Detected by Pingoru
Mar 13, 2026, 05:44 PM UTC
Resolved
Mar 13, 2026, 06:38 PM UTC
Duration
54m
Affected: Tracking
Timeline · 2 updates
  1. identified Mar 13, 2026, 05:44 PM UTC

    The Tracking service is currently experiencing a heightened volume of errors. EasyPost has identified this as a result of a deployment.

  2. resolved Mar 13, 2026, 06:38 PM UTC

    At this time, errors have ceased and the Tracking service has returned to normal.

Read the full incident report →

Critical February 27, 2026

Canada Post Carrier Outage

Detected by Pingoru
Feb 27, 2026, 04:34 PM UTC
Resolved
Feb 27, 2026, 07:56 PM UTC
Duration
3h 22m
Affected: Canada Post
Timeline · 2 updates
  1. investigating Feb 27, 2026, 04:34 PM UTC

    EasyPost is currently experiencing issues with all shipment functions related to Canada Post due to an outage on their API. We are actively investigating the issue and are in communication with Canada Post to resolve it. We will provide updates as more information becomes available.

  2. resolved Feb 27, 2026, 07:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 29, 2026

FedEx: Reduced performance and elevated error rates

Detected by Pingoru
Jan 29, 2026, 03:05 PM UTC
Resolved
Jan 29, 2026, 05:58 PM UTC
Duration
2h 52m
Affected: FedExFedEx SmartPost
Timeline · 2 updates
  1. identified Jan 29, 2026, 03:05 PM UTC

    We're experiencing reduced performance and increased timeouts/error responses from FedEx APIs. We've reached out to FedEx and will update this incident when we learn more.

  2. resolved Jan 29, 2026, 05:58 PM UTC

    FedEx carrier API performance has returned to normal.

Read the full incident report →

Minor December 11, 2025

UPS Partial Outage

Detected by Pingoru
Dec 11, 2025, 06:48 PM UTC
Resolved
Dec 17, 2025, 04:02 PM UTC
Duration
5d 21h
Affected: UPS
Timeline · 4 updates
  1. investigating Dec 11, 2025, 06:48 PM UTC

    We are currently experiencing degraded performance and are investigating.

  2. identified Dec 11, 2025, 10:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 11, 2025, 10:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 17, 2025, 04:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 10, 2025

DHL eCS Carrier Outage

Detected by Pingoru
Dec 10, 2025, 04:57 PM UTC
Resolved
Dec 10, 2025, 05:06 PM UTC
Duration
9m
Affected: DHL eCommerce Solutions
Timeline · 2 updates
  1. identified Dec 10, 2025, 04:57 PM UTC

    EasyPost is currently experiencing issues with all shipment functions related to DHL eCS due to an outage on their API. We are actively investigating the issue and are in communication with DHL eCS to resolve it. We will provide updates as more information becomes available.

  2. resolved Dec 10, 2025, 05:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 2, 2025

UPS API Rate Limiting

Detected by Pingoru
Dec 02, 2025, 04:06 PM UTC
Resolved
Dec 02, 2025, 09:19 PM UTC
Duration
5h 13m
Affected: UPSUPSDAPUPS SurePostUPS Mail Innovations
Timeline · 2 updates
  1. monitoring Dec 02, 2025, 04:06 PM UTC

    UPS shipments (rating) may be experiencing delays or errors due to API rate limitations on UPS's side. We're working directly with UPS to resolve this issue. If you receive a 'Too Many Requests' error, please retry your request.

  2. resolved Dec 02, 2025, 09:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 1, 2025

API issues

Detected by Pingoru
Dec 01, 2025, 06:54 PM UTC
Resolved
Dec 01, 2025, 08:59 PM UTC
Duration
2h 4m
Affected: API
Timeline · 5 updates
  1. investigating Dec 01, 2025, 06:54 PM UTC

    Team is noticing an uptick in API errors and are investigating.

  2. investigating Dec 01, 2025, 07:30 PM UTC

    Team is still investigating. We are currently seeing delays in asynchronous processes

  3. identified Dec 01, 2025, 07:52 PM UTC

    We are making some infrastructure updates to mitigate the issue. We expect a momentary disruption as updates take effect.

  4. monitoring Dec 01, 2025, 08:38 PM UTC

    Issue has been resolved and we are currently monitoring

  5. resolved Dec 01, 2025, 08:59 PM UTC

    Service is again stable, with corrections made to prevent recurrence.

Read the full incident report →