Resolved after 31 minutes, affecting Ontrac, on November 6, 2026.
The OnTrac API is experiencing elevated rates of errors for rating and buying labels. Ontrac has been notified and has identified the issue. Our engineers will continue to monitor the performance of the API. Our next update will be 12:00PM PST or sooner.
Affected components
Update timeline
- identified Nov 06, 2026, 07:03 PM UTC
The OnTrac API is experiencing elevated rates of errors for rating and buying labels. Ontrac has been notified and has identified the issue. Our engineers will continue to monitor the performance of the API. Our next update will be 12:00PM PST or sooner.
- resolved Nov 06, 2026, 07:35 PM UTC
The Ontrac API errors have subsided and the service has recovered.
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