Eagle Eye Solutions Outage History

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Eagle Eye Solutions had 15 outages in the last 2 years totaling 147h 5m of downtime — averaging 0.6 incidents per month.

There were 15 Eagle Eye Solutions outages since July 16, 2025 totaling 147h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.eagleeye.com

Minor June 15, 2026

[European Region 1] Error showing on Recipients in the AIR Dashboard

Detected by Pingoru
Jun 15, 2026, 07:34 AM UTC
Resolved
Jun 15, 2026, 07:34 AM UTC
Duration
—
Affected: Eagle Eye European Region AIR Dashboard
Timeline · 3 updates
  1. investigating Jun 15, 2026, 06:00 AM UTC

    Status: Investigating We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it. Please see our status page at https://status.eagleeye.com/ we shall post updates as soon as more information is available. Affected components Eagle Eye European Region AIR Dashboard (Degraded performance)

  2. monitoring Jun 15, 2026, 06:29 AM UTC

    Status: Monitoring This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability. The current status can be seen on our status page https://status.eagleeye.com/. Affected components Eagle Eye European Region AIR Dashboard (Operational)

  3. resolved Jun 15, 2026, 07:34 AM UTC

    Status: Resolved This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability. The current status can be seen on our status page https://status.eagleeye.com/. Affected components Eagle Eye European Region AIR Dashboard (Operational)

Read the full incident report →

Minor June 9, 2026

[APAC Region] We are currently investigating an issue which has resulted in a reduction of service performance.

Detected by Pingoru
Jun 09, 2026, 12:07 AM UTC
Resolved
Jun 09, 2026, 12:07 AM UTC
Duration
—
Affected: Eagle Eye APAC Region AIR Point of Sale API
Timeline · 6 updates
  1. investigating Jun 08, 2026, 11:32 PM UTC

    Status: Investigating We are currently investigating

  2. investigating Jun 08, 2026, 11:35 PM UTC

    Status: Investigating We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it. Please see our status page at https://status.eagleeye.com/ we shall post updates as soon as more information is available.

  3. investigating Jun 08, 2026, 11:42 PM UTC

    Status: Investigating We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it. Please see our status page at https://status.eagleeye.com/ we shall post updates as soon as more information is available. Affected components Eagle Eye APAC Region AIR Point of Sale API (Degraded performance)

  4. monitoring Jun 08, 2026, 11:53 PM UTC

    Status: Monitoring We have identified the cause of the problem and are working on a solution. The current status can be seen on our status page https://status.eagleeye.com/. Affected components Eagle Eye APAC Region AIR Point of Sale API (Degraded performance)

  5. monitoring Jun 08, 2026, 11:57 PM UTC

    Status: Monitoring This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability. The current status can be seen on our status page https://status.eagleeye.com/. Affected components Eagle Eye APAC Region AIR Point of Sale API (Operational)

  6. resolved Jun 09, 2026, 12:07 AM UTC

    Status: Resolved This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability. The current status can be seen on our status page https://status.eagleeye.com/. Affected components Eagle Eye APAC Region AIR Point of Sale API (Operational)

Read the full incident report →

Minor June 8, 2026

[European Region 1] We are currently investigating an issue which has resulted in a reduction of service performance.

Detected by Pingoru
Jun 08, 2026, 12:41 AM UTC
Resolved
Jun 08, 2026, 12:41 AM UTC
Duration
—
Timeline · 2 updates
  1. investigating Jun 08, 2026, 12:38 AM UTC

    Status: Investigating We are currently investigating

  2. resolved Jun 08, 2026, 06:06 AM UTC

    Status: Resolved We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it. Please see our status page at https://status.eagleeye.com/ we shall post updates as soon as more information is available.

Read the full incident report →

Minor June 2, 2026

[European Region 2] We are currently investigating an issue which has resulted in a reduction of service performance.

Detected by Pingoru
Jun 02, 2026, 11:17 AM UTC
Resolved
Jun 02, 2026, 11:17 AM UTC
Duration
—
Timeline · 2 updates
  1. investigating Jun 02, 2026, 11:03 AM UTC

    Status: Investigating We are currently investigating

  2. resolved Jun 02, 2026, 11:17 AM UTC

    Status: Resolved We are pleased to inform you that the incident has been resolved. Our team has identified and addressed the issue, and all systems are now functioning normally. We apologise for any disruption this may have caused. If you continue to experience any issues, please contact [email protected].

Read the full incident report →

Minor June 1, 2026

[North America Region 2] We are currently investigating an issue which has resulted in a reduction of service performance.

Detected by Pingoru
Jun 01, 2026, 08:05 AM UTC
Resolved
Jun 01, 2026, 08:05 AM UTC
Duration
—
Affected: Eagle Eye North America Region 2 AIR Point of Sale API
Timeline · 5 updates
  1. investigating Jun 01, 2026, 06:54 AM UTC

    Status: Investigating We are currently investigating

  2. investigating Jun 01, 2026, 07:07 AM UTC

    Status: Investigating We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it. Please see our status page at https://status.eagleeye.com/ we shall post updates as soon as more information is available. Affected components Eagle Eye North America Region 2 AIR Point of Sale API (Degraded performance)

  3. investigating Jun 01, 2026, 07:19 AM UTC

    Status: Investigating We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it. Response times have stabilized and the team are monitoring and establishing the root cause. Affected components Eagle Eye North America Region 2 AIR Point of Sale API (Degraded performance)

  4. monitoring Jun 01, 2026, 07:58 AM UTC

    Status: Monitoring This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability. Affected components Eagle Eye North America Region 2 AIR Point of Sale API (Degraded performance)

  5. resolved Jun 01, 2026, 08:05 AM UTC

    Status: Resolved Service now back to expected performance

Read the full incident report →

Minor May 29, 2026

[APAC Region] Prod AU Dashboard Unavailable

Detected by Pingoru
May 29, 2026, 05:13 AM UTC
Resolved
May 29, 2026, 05:13 AM UTC
Duration
—
Affected: Eagle Eye APAC AIR Dashboard
Timeline · 3 updates
  1. investigating May 29, 2026, 04:47 AM UTC

    Status: Investigating We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it. Please see our status page at https://status.eagleeye.com/ we shall post updates as soon as more information is available. Affected components Eagle Eye APAC AIR Dashboard (Full outage)

  2. monitoring May 29, 2026, 04:59 AM UTC

    Status: Monitoring This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability. The current status can be seen on our status page https://status.eagleeye.com/. Affected components Eagle Eye APAC AIR Dashboard (Operational)

  3. resolved May 29, 2026, 05:13 AM UTC

    Status: Resolved We are pleased to inform you that the incident has been resolved. Our team has identified and addressed the issue, and all systems are now functioning normally. We apologise for any disruption this may have caused. If you continue to experience any issues, please contact [email protected]. Affected components Eagle Eye APAC AIR Dashboard (Operational)

Read the full incident report →

Minor May 11, 2026

[North America Region 1] We are currently investigating an issue which has resulted in a reduction of service performance.

Detected by Pingoru
May 11, 2026, 03:25 PM UTC
Resolved
May 11, 2026, 03:25 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating May 09, 2026, 02:23 PM UTC

    Status: Investigating We are currently investigating

  2. monitoring May 11, 2026, 02:52 PM UTC

    Status: Monitoring This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability. The current status can be seen on our status page https://status.eagleeye.com/.

  3. resolved May 11, 2026, 03:25 PM UTC

    Status: Resolved We are pleased to inform you that the incident has been resolved. Our team has identified and addressed the issue, and all systems are now functioning normally. We apologise for any disruption this may have caused. If you continue to experience any issues, please contact [email protected].

Read the full incident report →

Minor April 30, 2026

[APAC Region] Prod AU - 403 You don't have permission to access this resource.

Detected by Pingoru
Apr 30, 2026, 12:39 AM UTC
Resolved
Apr 30, 2026, 12:39 AM UTC
Duration
—
Affected: Eagle Eye APAC Region AIR Point of Sale API
Timeline · 5 updates
  1. investigating Apr 29, 2026, 11:18 PM UTC

    Status: Investigating We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it. Please see our status page at https://status.eagleeye.com/ we shall post updates as soon as more information is available. Affected components Eagle Eye APAC Region AIR Point of Sale API (Degraded performance)

  2. identified Apr 30, 2026, 12:21 AM UTC

    Status: Identified We have identified the cause of the problem and are working on a solution. The current status can be seen on our status page https://status.eagleeye.com/. Affected components Eagle Eye APAC Region AIR Point of Sale API (Degraded performance)

  3. monitoring Apr 30, 2026, 12:23 AM UTC

    Status: Monitoring This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability. The current status can be seen on our status page https://status.eagleeye.com/. Affected components Eagle Eye APAC Region AIR Point of Sale API (Degraded performance)

  4. monitoring Apr 30, 2026, 12:38 AM UTC

    Status: Monitoring This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability. The current status can be seen on our status page https://status.eagleeye.com/. Affected components Eagle Eye APAC Region AIR Point of Sale API (Operational)

  5. resolved Apr 30, 2026, 12:39 AM UTC

    Status: Resolved We are pleased to inform you that the incident has been resolved. Our team has identified and addressed the issue, and all systems are now functioning normally. We apologise for any disruption this may have caused. If you continue to experience any issues, please contact [email protected]. Affected components Eagle Eye APAC Region AIR Point of Sale API (Operational)

Read the full incident report →