Eagle Eye Solutions incident

[North America Region 1] Dashboard reporting data experiencing delays

Resolved after 4 hours 43 minutes, affecting Eagle Eye North America Region 1 AIR Dashboard, on September 21, 2026.

resolved Sep 21, 2026, 02:59 PM UTC

We are pleased to inform you that the incident has been resolved. Our team has identified and addressed the issue, and all systems are now functioning normally. We apologise for any disruption this may have caused. If you continue to experience any issues, please contact [email protected].

Started
Sep 21, 2026, 10:16 AM UTC
Resolved
Sep 21, 2026, 02:59 PM UTC
Duration
4h 43m
Detected by Pingoru
Sep 21, 2026, 10:16 AM UTC

Affected components

Eagle Eye North America Region 1 AIR Dashboard

Update timeline

  1. identified Sep 21, 2026, 10:16 AM UTC

    We have identified the cause of the problem and are working on a solution. The current status can be seen on our status page https://status.eagleeye.com/.

  2. resolved Sep 21, 2026, 02:59 PM UTC

    We are pleased to inform you that the incident has been resolved. Our team has identified and addressed the issue, and all systems are now functioning normally. We apologise for any disruption this may have caused. If you continue to experience any issues, please contact [email protected].

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