Eagle Eye Solutions incident

[APAC Region] AIR AU Events

Resolved after 1 hour 10 minutes, affecting Eagle Eye APAC Event Notificaitons, on September 2, 2026.

resolved Sep 02, 2026, 07:38 AM UTC

We are pleased to inform you that the incident has been resolved. Our team has identified and addressed the issue, and all systems are now functioning normally. We apologise for any disruption this may have caused. If you continue to experience any issues, please contact [email protected].

Started
Sep 02, 2026, 06:27 AM UTC
Resolved
Sep 02, 2026, 07:38 AM UTC
Duration
1h 10m
Detected by Pingoru
Sep 02, 2026, 06:27 AM UTC

Affected components

Eagle Eye APAC Event Notificaitons

Update timeline

  1. investigating Sep 02, 2026, 06:27 AM UTC

    We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it. Please see our status page at https://status.eagleeye.com/ we shall post updates as soon as more information is available.

  2. identified Sep 02, 2026, 07:10 AM UTC

    We have identified the cause of the problem and are working on a solution. We have determined that the impact of this incident was isolated to a single client. The current status can be seen on our status page https://status.eagleeye.com/.

  3. monitoring Sep 02, 2026, 07:33 AM UTC

    This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability. The current status can be seen on our status page https://status.eagleeye.com/.

  4. resolved Sep 02, 2026, 07:38 AM UTC

    We are pleased to inform you that the incident has been resolved. Our team has identified and addressed the issue, and all systems are now functioning normally. We apologise for any disruption this may have caused. If you continue to experience any issues, please contact [email protected].

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